Frequently Asked Questions
How to order?
It's quite simple. You just need to follow the steps until you finished, and wait. We will send your order invoice right after you made your order. You may want to check not only your inbox but your junk/spam folder as well. You also can click on How to Buy page.
What methods of payment do you accept?
The item I'm interested in is out of stock. Will you restock?
Can I put my name on the waiting list?
We will restock the item depends on some factors:
- It is still very high in demand.
- We still have the fabric needed to restock the same model.
- We may restock the same model with different fabric or color.
Do you ship worldwide? How much is the cost?
Yes, we can ship worldwide. Shipping cost depends on your location, contact us for more information.
After I confirm my payment, will you ship the items on the
We ship our customers' orders every working days (Monday-Friday), at 3 PM. We will ship your order on the same day if you confirm your order before 12 PM. After that, we will ship your order on the next working day.
When will I receive my order?
Domestic orders are usually estimated 1-5 days to arrive, while an international order is estimated 5-10 days to arrive. Take note we only ship your order on working days (Monday-Friday), and there are some factors that might cause the late arrival of your order (weather, public holiday, your location from ours, etc.)
How do I track my order?
Each order has tracking ID. If you need to track your order, you may contact us for further assistance.